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CHAPTER 2. DESCRIPTION
CHAPTER 2. DESCRIPTION
This chapter describes the two attendant console models: the Basic
(Figure 2-1 ) and the Enhanced Attendant Console (Figure 2-2), and the
Attendant Console
two models of the
optional selector console (Figures 2-3 and 2-4). The call information displays and tones
associated with console functions are also defined.
The attendant console is used to answer and extend incoming calls, to place outgoing calls,
to provide information and assistance to inside and outside parties, and to manage and
monitor some
Attendant
system operations.
Console
This desk-top unit is a digital call-handling position with push-button controls and lamps
grouped in functional areas as shown in Figures 2-1 and 2-2. The differences in the
functional areas between the models are described later in this chapter. The attendant
console can be used alone or with the selector console.
The attendant console has jacks on each side for use with the handset supplied with the
console or with a headset. The handset cradle, which is not a switchhook, can be mounted
on either side. The K-type handset provided with the Enhanced Attendant Console can also
be used with the Basic Attendant Console but the R-type handset provided with the Basic
Attendant Console cannot be used with the Enhanced Attendant Console. Also, any headset
that currently works with the Basic Attendant Console will work with the Enhanced Attendant
Console.
Selector Console
Two selector console models are available: Basic Selector Console and Enhanced Selector
Console. The Basic Selector Console, if used, can be paired with either the Basic Attendant
Console or the Enhanced Attendant Console. The Enhanced Selector Console, if used, can
be paired with either the Basic Attendant Console or the Enhanced Attendant Console.
The selector console is an adjunct to the attendant console.
It provides the Direct Extension
Selection (DXS) With Busy Lamp Field (BLF) feature. This feature provides a visual indication
of the busy or idle status of the extension numbers assigned to the system. Calls are placed
by pressing a Group Select button and a DXS button.
The Basic Selector Console has 8 Group Select buttons while the Enhanced Selector
Console has 20 Group Select buttons.
2-1