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CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM
• TERMINATED displayed, and ringback heard—called extension is idle and
ringing —verification is successful. Talk to the called party, or release from
the call.
• ALL MADE BUSY displayed, and reorder tone heard—all hunt group
members have activated make busy.
Release from the call, and try again
later.
• DENIED displayed, and reorder tone heard—all hunt group members active
on a call. Release from the call, and try again later.
• OUT OF SERVICE displayed, and reorder tone heard—a trouble condition
exists at the hunt group.
Press (Cancel),
and report the out-of-service
condition to appropriate personnel.
To busy verify a trunk:
1.
Press (Busy Verify).
• Busy Verify lamp lights steadily.
2. Dial desired trunk access code, or press desired Trunk Group Select button.
• Dial tone—go to Step 3.
• DENIED displayed, and intercept tone heard
—invalid trunk access code or
Personal Central Office Line trunk group. Press (Cancel), and try again.
3. Dial desired trunk group member number.
• INVALID displayed, and intercept tone heard—invalid trunk group member
number. Press (Cancel),
and try again.
• VERIFIED displayed, and confirmation tone heard—trunk is idle and 1-way
incoming
—verification is successful. Release from the call.
• Ringback heard—trunk is idle automatic tie trunk or release link trunk—
verification is successful. Release from the call.
• Dial tone heard—trunk is idle and can be used to place a test call—
verification successful. Place a test call, or release from the call.
• BRIDGED displayed—you are bridged onto an active call, and initial warning
tone has been applied to call—verification successful. Talk to the bridged
parties, or release from the call.
• OUT OF SERVICE displayed, and reorder tone heard—a trouble condition
exists on the trunk. Press (Cancel), and report the out-of-service condition to
appropriate personnel.
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