Filter
Top Products
CHAPTER 3. OPERATING THE CONSOLE
6. If the called party is busy or does not answer, press (Cancel).
• Outgoing call is canceled.
• Call progress tone stops.
• Console is connected to the caller again.
• Split lamp goes dark.
Explain to the caller that the called party cannot be reached. Take a message, or
ask the caller to try again later; then press (Release).
• Procedure complete.
7. To set up a 3-way connection, press (Split) before or after the called party answers.
• Console, caller, and called party are connected together.
• Split lamp goes dark.
To drop out of a 3-way connection, press (Release).
• Procedure complete.
To extend a call from an inside extension to an outside number:
1.
After answering the incoming call:
• Determine whether the outgoing call can be allowed.
• Find out whether the caller wants to dial the outside number after you access
a trunk or wants you to dial the entire call.
2. Tell the caller that you are going to break the connection temporarily (split) while you
start the outgoing call.
3. Access an outgoing trunk using a trunk access code or a Trunk Group Select button.
• Split lamp lights.
• Dial tone.
If a trunk is not available,
again later.
reorder tone is heard; press (Split). Ask the caller to try
3-10