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CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT
• Intercept tone heard—invalid trunk access code or Personal
Line trunk group. Press
(Cancel),
and try again.
3. Dial desired trunk group member number.
THE SYSTEM
Central Office
• DENIED displayed, and reorder tone heard—
a trouble condition exists on the
DCS link. Press (Cancel),
and report the out-of-service condition to the
appropriate personnel.
• Confirmation tone heard—trunk is idle and 1-way incoming—verification is
successful. Release from the call.
• Ringback heard— trunk is idle automatic tie trunk or
verification is successful. Release from the call.
• Dial tone heard — trunk is idle and can be used to
verification successful. Place a test call, or release from
release link trunk—
place a test call—
the call.
• Your call is bridged onto an active call, and initial warning tone has been
applied to call—
verification successful. Talk to the bridged parties, or
release from the call.
•
Reorder tone heard—a trouble condition exists on the trunk. Press (Cancel),
and report the out-of-service condition to appropriate personnel.
To busy verify a remote trunk in a DCS environment (Two Button Push Verification
Method):
1. Press (Busy Verify).
• Busy Verify
lamp lights steadily.
2. Dial desired trunk access code.
3.
Press
(Busy Verify).
• Busy Verify lamp lights steadily.
• Dial tone heard—go to Step 4.
• Intercept tone heard— invalid trunk access code or Personal Central Office
Line trunk group. Press (Cancel), and try again.
4.
Dial desired trunk group access member number.
• DENIED displayed, and intercept tone heard—invalid trunk access code.
Press
(Cancel)
,
and try again.
• DENIED displayed, and reorder tone heard—
a trouble condition exists on the
DCS link. Press (Cancel), and report the out-of-service condition to the
appropriate personnel.
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