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CHAPTER 4. USING THE FEATURES
4. Press (Release).
• Atnd lamp and the display go dark.
• Pos Avail lamp lights.
• Procedure complete.
Call Park
This feature allows an incoming call to be put on hold at an extension number and then be
retrieved from any voice terminal in the system. It is particularly useful to an attendant who is
asked by a caller to page another party.
You can park a call on any extension number in the system. In addition, the console group
can have up to ten extension numbers that are used exclusively for Call Park. These
extension numbers are not assigned to voice terminals. They are used only by attendants to
park calls and can be assigned to the selector console for quick access. The Busy Lamp
Field (BLF) lamp associated with the number will light to show when a call is parked.
You can use Call Park with the Loudspeaker Paging Access feature. After parking an
incoming call, page the desired party and announce the extension number where the call is
parked. When the paged party dials the Call Park Answer-Back code and the parked
extension number, the two parties are connected.
If a parked call is not answered within a preset time, the call returns to an attendant console
for assistance. Such calls may have been originally parked by an attendant, the system, or a
voice terminal user.
When a parked call returns to the console, call identification is
displayed.
To park a call:
1.
Press
(Start).
• Dial tone heard.
• Split
lamp lights.
• Caller is separated from the connection.
2. Dial the Call Park access code.
• Dial tone heard.
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