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CHAPTER 2. DESCRIPTION
Table
TYPICAL
BUTTON LABEL
2-A. Attendant Console Feature Buttons (Contd)
WHAT THE
BUTTON DOES
Activates AP Demand Print.
-
Associated lamp indicates a priority call.
Silences the Timed Reminder tone.
Releases an agent from an ACD call.
Allows the attendant to access trunk groups on remote
system (G1 only).
Displays the number assigned to a button administered
through the Facility Busy Indication feature.
Associated status lamp lights if the System has a problem
that escalates beyond a warm start.
Displays elapsed time.
Displays the name of the trunk group being used on a CAS
call and can also display the name of a trunk group
(administered for “no outgoing display”) used for an outgoing
call (V3 and G1).
Lights when the interface to the primary SMDR output device
has a problem.
Lights when the interface to the secondary SMDR output
device has a problem (V3 and G1).
Associated status lamp is used to indicate that a System
Printer interface failure has occurred.
Lights when the interface to the PMS Auto Wake printer has a
problem (V3 and G1).
Lights when the PMS printer interface has a problem (V3 and
G1).
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