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CHAPTER 2. DESCRIPTION
Lamps
• Alarm and Alarm Reported (Enhanced) or Alm-Ack (Alarm-Acknowledge) (Basic).
The Alarm or Alm lamp (left lamp) lights when a system alarm is detected. Both
lamps light when the Customer Support Service Organization (CSSO) is notified. The
Alarm Reported lamp or the Ack lamp flashes if the system was unable to notify the
remote maintenance center. Both lamps go dark when the alarm condition is cleared
or when there is no alarm.
• Calls Waiting (Enhanced and Basic) and Calls Waiting Warning (Enhanced)
The Calls Waiting lamp lights when calls made to the attendant group number (0) or
the listed directory number are waiting in the attendant group queue to be answered.
The Calls Waiting (Enhanced) lamp and the lamp on the left (on the Basic) lights
when at least one call is waiting to be answered. The Calls Waiting Warning
(Enhanced) lamp and the lamp on the right (on the Basic) lights when the calls
waiting exceed the limit preset (by the System Manager) for the system.
Calls waiting in the queue of the attendant’s individual extension number are
indicated by the top lamp over the Forced Release button (all system versions of
basic console except V1) or the Individual Calls Waiting lamp (enhanced console
only).
• Individual Calls Waiting (Enhanced Console Only)
The Individual Calls Waiting lamp lights when calls made to the attendant’s individual
extension number are waiting in queue to be answered. The Individual Calls Waiting
lamp lights when at least one call is waiting to be answered.
• Pos Avail (Position Available)
The Pos Avail lamp lights when the console is available for calls to the attendant
group. This lamp does not indicate whether or not the console is available for
individual attendant (Version 2, Version 3, and Generic 1 ) calls.
This lamp is dark when the attendant is active on a call, when a call is ringing the
console, when the handset or headset is unplugged, when the attendant presses the
Pos Busy (Position Busy) button, or when the system is in a mode other than that for
which the console is assigned (night service, for example). The Pos Busy button is
described in “Feature Buttons.”
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