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Programming Hunt Groups / 177
P0603544 02 Compact ICS 6.1 System Coordinator Guide
3. Press
≠
. The display shows
Member DNs:
.
4. Press
‘
until the display shows
If busy:
.
5. Press
CHANGE
to set the mode:
BusyTone
,
Overflow
,
Queue
.
6. Press
to exit or
‘
to continue programming.
Programming the queue time-out
This setting allows you to program the number of seconds a call remains in
the Hunt Group queue before it is routed to the overflow position.
1. At
Hunt groups
, press
≠
. The display shows
Show group
.
2. Enter the Hunt Group number you want to program (1-6) or press
‘
to scroll through the groups.
3. Press
≠
. The display shows
Member DNs:
.
4. Press
‘
until the display shows
Q Timeout:
.
5. Press
CHANGE
to set the queue time-out:
15, 30, 45, 60, 120, 180
.
6. Press
to exit or
‘
to continue programming.
Programming the overflow set
This setting allows you to program the overflow telephone to which the
Hunt Group calls are to be routed. Unless the overflow position is a Hunt
Group telephone, the call ceases to be a Hunt Group call. If the overflow
telephone is a Hunt Group telephone, the call is treated as a new call and
goes to the bottom of the queue.
The overflow telephone can be a DN number associated with a voice
mailbox.
1. At
Hunt groups
, press
≠
. The display shows
Show group
.
2. Enter the Hunt Group number you want to program (1-6) or press
‘
to scroll through the groups.
3. Press
≠
. The display shows
Member DNs:
.
4. Press
‘
. The display shows
Overflow:
.
5. Press
≠
. The display shows
Overflow:HGn
.