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P0603544 02 Compact ICS 6.1 System Coordinator Guide
Transferring calls
Using the transfer feature
Transfer allows you to direct a call to a telephone in your Norstar system,
within the Norstar network, or external to Norstar.
Transferring a call
1. Press .
2. Call the person to whom you want to transfer the call.
3. If you want to talk to the person to whom you are transferring the call,
wait for them to answer, and speak to them before proceeding.
4. When you are ready to complete the transfer, press
or
JOIN
.
You cannot use Last Number Redial, Saved Number Redial, a speed dial
code, Priority Call or Ring Again to dial the number for a transfer.
Depending on how a private network call is routed, it may not always be
possible for the system to return a transferred call to you if the transferred
call is not answered. When transferring a call to a private network
destination, stay on the line until the person to whom you are transferring
the call answers.
You cannot use the Line Pool feature code to access a line pool for a
transfer. To use a line pool, use a programmed line pool button, or press the
Intercom button and enter a line pool access code.
If you have an auxiliary ringer programmed to ring for calls on an external
line, and you transfer a call on that line without announcing the transfer, the
auxiliary ringer rings for the transferred call.