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122 / Forwarding your calls
Compact ICS 6.1 System Coordinator Guide P0603544 02
Forward on busy takes priority over DND on Busy.
If an external call uses a target line, the call is processed according to the
programming of the target line. If the target line is busy, the caller may hear
a busy tone or be routed to the prime set for the target line regardless of the
DND on Busy programming for the telephone.
Call Forward and Voice Mail
If you have a voice mail system and want it to pick up unanswered calls
automatically
• use the internal number of your voice mail as the destination when you
program Forward no Answer and Forward on busy,
or
• make the ring delay greater than the delay used by your voice mail
system, if your voice messaging system or service automatically
retrieves calls.
Displays
Tip -
If a telephone is a member of a Hunt Group, and
the telephone activates this feature, the telephone does
not receive notification of incoming Hunt Group calls
while on a call. The DND on busy feature overrides the
Hunt Group. For more information about Hunt Groups,
see ‘‘Programming Hunt Groups’’ on page 171.
There are several reasons why you may get this
message. For instance, you cannot forward your
calls to a telephone that has been forwarded to
your telephone.
Your calls are being forwarded to telephone 21.
Two or more telephones are linked in a
forwarding chain, and one of them is out of
service or is being used for programming.
For other displays, see ‘‘Common feature displays’’ on page 253.
Forward denied
Forward>21
CANCL
Not in service