Nortel Networks 6.1 Telephone User Manual


 
Answering calls / 59
P0603544 02 Compact ICS 6.1 System Coordinator Guide
Answering a call using Trunk Answer
Press .
The Trunk Answer feature allows you to answer a ringing call anywhere in
the system from any telephone in the system. The line you are answering
does not have to appear or ring at the telephone you are using.
Trunk Answer works only with calls that are ringing on lines for which a
Ringing Service schedule is active and if Trunk Answer is enabled by your
installer or customer service representative.
Displays
Enter the internal number of the telephone that is
ringing. (You may use an internal autodial button
to do this.)
If you decide not to answer a ringing call after you
have activated Directed Pickup, press
.
Tip -
If there is more than one incoming call on lines in
a Ringing Service, the Trunk Answer feature picks up the
external call that has been ringing the longest.
You have tried to pick up a call on someone
elses private line.
The call that is ringing is on a line that is not
in a Ringing Service.
Pickup:
Line denied
Pickup denied