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58 / Answering calls
Compact ICS 6.1 System Coordinator Guide P0603544 02
If there is more than one incoming call at a telephone in a pickup group, a
call ringing on an external line is answered first followed by calls on the
prime line and, finally, calls on internal lines.
Changing a pickup group for a set
Telephones can be put into and taken out of pickup groups.
You need the programming template found at the front of this guide. See
‘‘Getting started with Norstar’’ on page 15 for more information.
1. Press
.
2. Press
(the default System Coordinator password).
3. Press
≠
and enter the internal number of the telephone you
want to program.
4. Press
≠
twice.
5. Press
‘
five times.
6. Press
CHANGE
at
Pickup grp
: to assign the telephone to pickup group
1
,
2
,
3
, or
4
, or to
None
.
Displays
Tip -
A Hunt Group call ringing at a Norstar set DN that
is also a member of a call pickup group can be picked up
by any telephone in that call pickup group. For more
information about Hunt Groups, see ‘‘Programming Hunt
Groups’’ on page 171.
You are already connected to the telephone that
made the call you are trying to pick up. This can
happen if you are on a call to a co-worker, your
co-worker dials the number of a telephone in your
pickup group, and you attempt to pick up that call.
There is no call that you can pick up or the call
that was ringing has already been answered.
You have tried to pick up a call on someone
else's private line.
Already joined
Pickup denied