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3 In the Name box, type the first letter or letters of the employee’s last name.
If the employee’s first name is used instead of their last name, type the first letter or letters of
the employee’s first name.
4 Click the OK button or press the Enter key.
The Find dialog box closes. Any matching names appear in the Name box of the Edit
Employee Information dialog box.
To search by name on any Directory list box on the Attendant window:
1 In the Find box on the Attendant Console window type the first letter(s) of the person’s last or
first name, according to how names are listed in the Directory list’s Name column.
2 Click the Find button.
Any names that match the letter(s) you enter appear in a list in the Full tab Directory view.
To search by department:
1 In the Directory options, click Department list box arrow.
A list of the departments associated with extensions appear in the list. The name of the
department for each extension appears in the Edit Employee Information dialog box.
2 Select the department name from the list and the department name appears in the Department
box.
3 Click the Find button.
Any extensions that match the department appear in a list in the Full tab Directory view.
To search for an individual in a department:
1 In the Department box select a department.
2 In the Find box type the person’s name.
3 Click the Find button.
Any extensions that match the name in the department appear in a list in the Full tab Directory
view.
Resetting the Full tab view
You can reset the Full tab view to the default display.
To reset the Full tab view:
1 In the Directory options, click the Show All button.
The Full tab view shows the extensions, names, notes and department information.
Note: A department search takes priority over a name search.