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Using the call processing area
The call processing area is at the top right of the Attendant window and includes:
• the Target list box
• the Transfer, Page, VMTransfer, Screen, Call, Camp On and Link Transfer buttons.
The following buttons are in the call processing area:
opens the Find dialog box in the Edit Caller Information dialog
box.
creates a blank caller record that you can add information to.
creates a new name caller record using an existing caller record.
All boxes except the Name box contain the existing caller
information. You must enter a new name.
deletes caller record displayed in the Edit Caller Information
dialog box from the database.
Use the Target list box to enter the extension or telephone
number to call.
transfers the active call to the extension number in the Target list
box.