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Map Services to Channels for Operation
Issue 1 June 2000
A-17
15. Repeat Step 6 through Step 12 for each service and called number
assignment.
16. Press (Cancel) twice to reach the INTUITY Administration menu, or
continue with the next task, “Map Services to Channels for Operation”.
Map Services to Channels for
Operation
This procedure assigns the channels to the services that they will use during
normal operation. The service(s) that will be used for operation are recorded on
the worksheet from your project manager. If you have any questions about the
service assignments, contact your project manager.
NOTE:
Channels assigned to AUDIX instead of *DNIS_SVC on the INTUITY system
will not be integrated. Integrated channels provide call information for the
INTUITY AUDIX application. Non-integrated channels ask the caller to enter
the extension number of the person to be reached. If the service name for
an INTUITY Intro Voice Response application is assigned directly to the
channel, the application will require the user to enter an extension number.
*DNIS_SVC is the recommended service for all channels, with the services
defined for *DNIS_SVC.”
1. Starting at the INTUITY Administration menu, select:
The system responds with the Voice Equipment screen.
2. Press (Change Keys) to display the voice equipment function keys.
3. Press (Assign) to display the Assign screen.
The system responds with the Assign screen as shown in Figure A-15.
Figure A-15. Assign Screen
F6
>Voice Equipment
> Voice System Administration
F8
F3