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Channel Mapping
A-10 Issue 1 June 2000
Test Each Channel
This test accepts each channel’s ability to:
■ Recognize touch tones
■ Record and playback
Only those channels that have been purchased and activated are tested.
NOTE:
INTUITY ChanTran has blind and intelligent transfer test capabilities that
may be used to test if the need arises. These transfers, however, may not
work on all switches.
If you are using a speaker phone to test in an environment with background
noise, you may need to use the mute button while testing touch tone recognition.
Background noise will interfere with INTUITY ChanTran while using a speaker. If
ChanTran does not answer when you are using a speaker phone, mute the phone
to stop the background noise detection.
NOTE:
Assigning INTUITY ChanTran to a channel does not stop an operating
system from answering outside calls with the re-assigned channel. If you
assign ChanTran to a channel receiving outside calls, outside callers will
receive the ChanTran test prompts.
1. Starting at the INTUITY Administration menu, select:
The system responds with the System Monitor - Voice Channels screen, as
shown in Figure A-10.
> System Monitor
> Voice System Administration