Filter
Top Products
Strata DK Programming 5/00 GL-1
Glossary
Glossary
Term Definition
AA Auto Attendant (built-in or external). This feature acts as an automatic operator that directs
incoming callers to stations by offering a menu of dialing prompts.
ACD Automatic Call Distribution. Allows incoming calls to be distributed to a group of ACD agents.
The ACD supervisor’s LCD telephone displays ACD Agent and Group information which
allows the supervisor to monitor calls and assist agents.
ACD/MIS Automatic Call Distribution (ACD) with Management Information System (MIS).
ADM Add-on Module—See DADM
.
Amphenol
Connector
A 25-pair connector typically used on a multi-button telephone set for interfacing cables to
many electronic key and PBX systems.
ANI Automatic Number Identification—Telephone number of the calling party is sent to the Strata
DK system over incoming DID or tie lines. This feature is provided by some long distance
telephone service companies.
BCU Represents all of the DK424i processors. The DK424i processors are: B1CU, B2CAU/
B2CBU, B3CAU/B3CBU, B5CAU/B5CBU.
B2CAU/BU Abbreviation for the B2CAU/B2CBU.
B2CAU/BU Abbreviation for the B3CAU/B3CBU.
B5CAU/BU Abbreviation for the B5CAU/B2CBU.
B-channel Used in ISDN. Data or voice information is transmitted on the B-channels of an ISDN line at
64kpbs. The B-channel refers to the frequency range of transmissions on a copper pair; it is
a logical, rather than a physical channel. Also see BRI and PRI.
B8ZS Bipolar 8 Zero Substitution.
BGM Background Music—Allows customer-supplied music to be sent to telephone speakers and
external speakers.
bps Bits Per Second—Unit of measure that refers to the transmission speed (baud rate) of
electronic signals. It is used when describing data interface unit and modem operation.
BRI Basic Rate Interface—ISDN line with 2B + 1D channel. BRI lines can have a
U-interface with RJ-11 jacks and single twisted pair wiring, or RJ-45 four pair S/T interface
wiring.
CAMA Centralized Automatic Message Accounting. A special trunk provided by the phone company
or the E911 Public Safety Answering Point Agency.