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B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
220
SYSTEM ADMINISTRATOR'S GUIDE
B5.2 Custom Service
Custom Service is one of 4 incoming call services. By assigning a function to each key, a
customized key operation service can be provided to callers. A maximum of 100 custom
services can be established up to 8 layers deep.
To select the Custom Service Parameter, follow the menu path as shown:
System Administration Top Menu - 1 - 4 - 2 - Custom Service No. (1-100)
Table 45
Parameter Value Range
(Default)
Description/Function
Description Up to 32
characters
(None)
The information typed in this field is for reference only.
Any ASCII character (except \) can be used.
Prompt Mode 1. System
2. User 1
3. User 2
(System)
Specifies the language of sevices within Custom
Service.
Note
: This parameter overrides "Incoming Call Service
Prompt."
Menu Repeat
Cycle
1-3 times
(3)
Specifies the number of times Custom Service menu
messages are repeated to the caller.
Call Transfer
Anytime
Extn./Mbx/No
(Extn.)
Specifies the destination to which the call is transferred.
The "Extn." setting (enter "E") enables callers to be
transferred directly to their intended party by dialing
the extension number. The "Mbx" setting (enter "M")
enables callers to leave messages in a mailbox by
entering the mailbox number. The "No" setting (enter
"N") disables extension transfer and mailbox transfer;
only 1-digit entries work (following the Custom
Service menu).
Wait for
Second Digit
1-5 s
(1)
Resolves the problem when the first digit of the
extension or mailbox number is the same as one of the
Custom Service menu choices. The VPS waits the
specified period of time for a second digit to be dialed.
If the time period expires without a second digit being
entered, the system assumes the caller has selected a
menu choice. This parameter is used only if "Call
Transfer Anytime" is set to "Ext" or "Mbx."