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5.2 PORT SETTING OPTIONS
CUSTOMIZING THE SYSTEM
109
5.2.7 Mailbox Groups
This program allows a message to be delivered to several mailboxes at the same time. The
message activates the message waiting lamps on all of the proprietary telephones. These
mailboxes may be assembled into a list called a System Group Distribution List. A voice label
can be recorded for each System Group Distribution List; this is done by the Message Manager
(see D6 RECORDING MESSAGES.) There are 20 group lists available and each group list
can have up to 20 entries each.
To establish a mailbox group:
1.
From the System Administration Top Menu,
Type [1-5-1-1-1]
(Program - System
Parameter - System Group Assignment - Mailbox Group - Enter).
2.
Assign a list number to the Mailbox Group. This number can be from 2-5 digits (same as
mailbox numbers.) It has to be an unused number. In other words, the number assigned to
this group cannot be the same as another System Group Distribution List number or
mailbox number. For example, we'll use the number 250.
There are 2 ways to use a System Group Distribution List:
Option A:
For inside messages: The System Group Distribution List number can be designed so
that any subscriber can Press [2] to deliver a message, then enter the list number, which
is [250] in this example. The message is delivered to all specified mailboxes.
Option B:
For outside messages: The System Group Distribution List number can be designed as
a custom greeting for incoming callers. For instance, the greeting might be:
"To leave a
message for the parts section, press 3."
The digit "3" would be assigned to System Group
Distribution List number 250 in Custom Service Setting.
Each message waiting lamp will remain on until the message is cleared from the
individual station.
5.2.8 Extension Groups
An extension group places several extensions into the same mailbox. These extensions may be
assembled into a list called a Extension Group List. The extensions in the group list cannot
have a personal mailbox! When a message is left in this mailbox, it lights all of the message
waiting lamps of the phones that are in this group list. There are 20 group lists available and
each group list can have up to 20 entries each.
When a message is left for the extension group, it will light the message waiting lamps on each
phone. The first person that retrieves the call cancels the message waiting lamp on the other
phones. Extension groups work well in areas where the call would not be intended for a specific
person (for example, a parts center, or a technical support group).