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164
DKAdmin/DKBackup
file, 35, 115, 131, 133
item selector, 119
options, 117
password level access, 123
pull-down, 32
system installation, 118
menu options
about
, 42
ACD administration, 70
ACD agent programs, 72
ACD programs, 70
add-on module button assignments, 63
attendant console flexible button
assignments
, 66
call forward assignments, 93
change colors, 118
check processor type, 100
communications setup, 124
company general information, 117
dial DK, 40
directory number administration, 85
distributed hunt group administration, 92
DNIS administration, 89
DSS console button assignments, 65
flexible button programming, 61
hangup connection, 42
maintain customer file, 36
printer type selection, 119
program administration, 73
program security maintenance, 77
reindex files, 125
screen/type color installation, 118
select customer, 39
speed dial programming, 68
station speed dial numbers, 69
system installation, 117
system miscellaneous variables, 120
system speed dial numbers, 68
system/station administration, 44
telephone flexible button assignments, 61
user password level setup, 121
view/print data, 115
message
error
, 32
system, 32, 56
modem
connection to Strata DK IMDU
, 133
direct modem initialization, 125
DIU initialization, 125
external maintenance modem installation, 142
external modem, 144
PC DIU/DIU modem pool connection, 137
port, 105
string, 37, 131–133, 135, 137
modem pool
DIU connection
, 129
PC DIU/DIU, 137
PDIU-DS installation, 141
remote modem connection, 135
N
network telephone numbers, 91
O
on-line help, 32
options menu, 117
P
[PDN]
changing information
, 86
parity
serial port
, 124, 128
password, 12, 22
add users, 122
administrator level I access, 122
administrator level II access, 122
assign, 122
changing user/password information, 124
default levels, 77
deleting user password, 124
file maintenance program, 121
level, 122
level 1 and 2, 101
level 9, 78
level menu access, 123
master access, 122
set/change station port numbers, 92
setup, 121
station port numbers, 92
tech level I access, 122
PIOU/PIOUS/RSSU setup, 128
port
attributes
copy a range
, 53
definitions, 50
program/update, 49
printing, 56
port assignments, 108