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Index
Index
A
ACD
administration
, 70
agent programs, 72
edit ACD programs, 70
edit agent programs, 72
view notes on program, 71, 75
ACD/DID assignments, 114
add-on-module
change assigned feature
, 64
clear port, 64
copy feature, 64
edit assignments, 63
make assignments to another port, 63
administration
ACD
, 70
administration menu, 43
directory number, 85
distributed hunt group, 92
DNIS, 89
download data, 74
edit data, 74
program, 73
station, 44
system, 44
upload data, 74
view all programs, 74
after connect string, 38, 131–133, 135, 137
assignments
add-on-module buttons
, 63
attendant console buttons, 66
call forward, 93
CO line, 55
ringing, 93
distributed hunt group, 92
DNIS
network table
, 91
number/name/ringing/VM-ID, 90
tenant lock, 92
DNIS/DID ringing, 93
DNIS/DID/ANI line, 89
DSS console buttons, 65
flexible buttons, 54, 61
maintain directory numbers, 85
speed dial, 55
system messages, 56
attendant console
assigning features to another console
, 67
edit flexible buttons, 67
flexible button assignments, 66
key default settings, 67
reset keys, 67
attributes
copy a range
, 53
definitions, 50
program/update, 49
B
background char, 121
backup
data
, 100
menu, 99
backup/restore option, 99
check processor type option, 100
basic operations, 2
baud rate
serial port
, 124, 128
baud rate (serial port), 105
before you start, 27
button assignment
attendant console
, 66
DSS console, 65
flexible, 61, 88