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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 75
To log in to a phone:
1 Do one of the following:
From Lines view, press Log in.
From Home view, select Settings > Features > User Login > Log in.
2 From the User Login screen, enter your user ID and password and press Log in.
The default password for Polycom phones is 123. However, check if your system administrator has
changed the default passwords for security reasons.
If your login credentials are accepted, the phone updates to display your personal phone profile. If your
credentials are not accepted, the message User login failed is displayed, and the User Login screen
displays again. If you need to confirm your credentials, ask your system administrator.
To log out of a phone:
1 From Lines view, press Log out. You can also select Settings from Home view and select
Features > User Login > Log out.
The Logout screen displays with a confirmation message.
2 Press Yes.
Your personal profile is no longer accessible, and the phone displays either the User Login screen for the
next user login, or the default phone profile for anonymous users.
Placing Calls from Phones that are in the Logged-Out State
If your phone doesn’t require a user login, you can use the phone to place calls to any number, even if the
phone is in the logged-out state.
If a phone requires a user login, you can place calls to authorized numbers when the phone is in the
logged-out state. If your system administrator has set up emergency numbers on the phone, you can
place calls to the standard emergency number, such as 911, and up to five other authorized numbers.
You aren’t able to call any other numbers until you log in to the phone.
To place a call to an authorized number from a phone in the logged-out state:
1 Press New Call.
2 From the Place an Authorized Call screen, select the number you want to call and press Dial.
Changing Your Password
You can change your password from any phone that you’re currently logged in to.
Note: User Password Security Best Practices
By default, user passwords are set to 123. Polycom recommends that you change your password
when you first log in to a phone.