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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 12
Troubleshooting: Why Can’t I Access a Certain View?
The views you can access depend upon the number of calls your phone has, and whether your
phone has an active call. If your phone is idle, you can access the Home and Lines view by pressing
. If your phone has only one active call you can access Home and Lines view by pressing . If
your phone has multiple calls, or one held call, you can access the Home, Lines, and Calls view by
pressing .
At the top of each view is a status bar, which shows the date and time and important phone messages, as
shown next.
Figure 2: Viewing the Status Bar
Home View
You can display Home view by pressing . At the bottom of Home view is a Page Indicator that shows
how many pages of icons Home view displays, as shown next.
Figure 3: Viewing the Page Indicator
To view more menu options in Home view:
» Press the down or up arrow key to navigate the pages in Home view.
To select a menu option:
» Press the right or left arrow key to choose a menu option, and press Select.
The following icons display in Home view on your phone:
New Call Displays the Dialer so you can place a call.
Messages Provides you with access your voicemail.