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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 30
Rejecting Incoming Calls
You can reject a call to stop your phone from ringing and send the call directly to your voicemail. Calls
you reject display in your Recent Calls list. You cannot reject calls on shared lines.
To reject an incoming call:
» From the Incoming Call window, press Reject. You can also reject an incoming call from Lines and
Calls view.
The call goes directly to voice mail.
Forwarding Incoming Calls
You can forward incoming calls to another person without answering the call.
To forward an incoming call to another person:
1 While your phone rings, press Forward.
2 From the Call Forwarding screen, enter the forwarding number and press Forward.
Power Tip: Other Ways to Forward Calls
You can forward all incoming calls to another person (see Forwarding All Calls to Another Person),
or forward all calls from a certain contact to another person (see Diverting Calls from a Contact).
Managing Active Calls
When you’re in a call, you can do the following:
Hold the call.
Transfer the call to another person.
Set up a conference call with the person you’re talking to and another person.