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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 37
Note: Rejecting Calls and Shared Lines
You can’t reject calls on shared lines. You can only silence them. For more information, see
Managing Shared Lines.
To send incoming calls from a contact to your voicemail system:
1 From Home view, select Directories > Contact Directory.
2 From your directory, select the contact whose calls you want to reject, and press Info.
3 From the contact’s information screen, press Edit.
4 From the Edit Contact screen, select Auto Reject, select Enabled, and press Save.
Diverting Calls from a Contact
The Divert option enables you to transfer all incoming calls from a particular contact to another person.
To divert incoming calls from a contact to another person:
1 From Home view, select Directories > Contact Directory.
2 From your directory, use the up and down arrow keys to select the contact whose calls you want to
send to another person.
3 From the contact’s information screen, press Edit.
4 From the Edit Contact screen, do the following:
Use the up and down arrow keys to select Divert Contact, and enter the number of the person
you want the call to go to.
Select Auto Divert, and select Enabled.
Press Save.
Using Do Not Disturb
Enabling Do Not Disturb (DND) stops your phone from ringing and sends all incoming calls directly to
voicemail. All calls you receive while DND is enabled are logged to your Recent Calls list.
When you enable Do Not Disturb, the following happens:
The Do Not Disturb icon displays in the status bar, as shown next.