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About This Guide
This guide uses a number of conventions that help you to understand information and perform tasks.
Conventions Used in this Guide
This user guide contains terms, graphical elements, and a few typographic conventions. Familiarizing
yourself with these terms, elements, and conventions to help you successfully perform tasks.
Terms and Writing Conventions
The Phone/your phone These terms refer to either the VVX 400 or VVX 410 phone. Unless
specifically noted in this guide, both phones operate in the same way, and the information in this
guide applies to both phones. Throughout the guide, VVX 400 is used to represent both the VVX
400 and VVX 410 phones.
Press This action refers to pressing a key on the keypad, a line key, an arrow key, a hard key,
like Hold or Microphone Mute, or pressing and holding soft key.
Select Submenu > Submenu > Submenu This convention describes how to access submenus.
Each submenu name is in boldface and separated by a greater than (>) symbol. If the instructions
indicate to select Basic > Preferences > Language, select the Basic submenu, select the
Preferences submenu, and select the Language submenu.
Highlight This action refers to selecting an item on the screen so that its appearance brightens.
Soft keys apply to highlighted items.
Select Selecting an item on the screen refers to using the up, down, left, and right arrow keys to
highlight an item. Press the central Select key so that another screen opens.
Views Your phone has four views: Home, Calls, Active Call, and Lines, which is the default view.
A view is a specific screen on the phone interface that provides unique information and enables you
to perform specific tasks.
Dialpad The dialpad is the area of the keypad you use to enter numbers and characters. The
dialpad consists of all the number keys, as well as the asterisk (*) and pound (#) keys.
Key This term refers to any button on the phone console. Phone keys include the dialpad keys
, , , , , , , and .
Option An option is one of a series of items you can select for a phone setting, such as Enabled
and Disabled.
Held call This term describes any call, including a conference call, that is on hold. Audio for held
calls cannot be heard.
Active call This term refers to a call, including a conference call, you’re currently in. An active call
has audio associated with the call.
Setting The name of a field for which you can define information or choose an option.
Field This term describes the area of the screen next to a setting in which you can enter
information or select an option.