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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 22
Troubleshooting: Why Doesn’t the Speakerphone Work?
If your speakerphone doesn’t work, ask your system administrator if the speakerphone is disabled.
You must handle calls using the handset or a headset. If your system administrator disables the
speakerphone on your phone, Handsfree mode disabled appears on the screen after you press .
Power Tip: Setting Up the Phone to Automatically Use Your Headset for All Calls
If you frequently use a headset, you can make the headset the default call path. To set this up, see
Enabling Headset Memory Mode.
Answering Incoming Calls
All incoming calls display in an Incoming Call window, as shown next.
Figure 7: Viewing the Incoming Call Window
You can answer incoming calls by:
Picking up the handset.
Pressing Answer. The call is answered using the speakerphone.
Pressing . The is green when in use.
Pressing . The is green when in use.
Pressing the line key of the incoming call. The line key of the incoming call blinks green and the call
is answered using the speakerphone.
If you’re already in handset, speakerphone, or headset mode, press Answer, and the phone
automatically uses the mode you’re in.