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Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0
Polycom, Inc. 49
The following table shows the icons and status indicators that display for shared lines in Lines view,
depending on whether the line is idle, for an active or held call.
Table 6: Viewing Shared Line Icons in Lines View
Shared Line Status
Icon and Status Indicator
Status Indicator
Idle
(No indicator)
Active call
HD voice icon
Held call
Hold icon
Note: Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines. Enabling Do Not Disturb on shared lines disables
ringing only. You can still see a visual notification of the call and have the option to answer the call.
If you are running Polycom UC Software version 5.0.0, missed calls on shared lines are displayed in the
Missed Calls log in Recent Calls on all the phones of the shared line. However, received incoming calls
that were answered on one of the shared line phones are not logged in the Recent Calls log on any of the
phones. Ask your system administrator about configuring the phones to display all calls on shared lines in
Recent Calls on all of the phones of the shared lines.