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When you click on one or the other, CallCoordinator for Windows displays a message box, as for
example:
Ready Successful
6. Click on OK to remove the message box.
The checkmark moves to the selected button (for example, Ready) to indicate your current activity
status.
Note: You can leave open the Activity window the entire time you are handling calls. This enables you
to quickly and easily change your status, as needed, by clicking on the appropriate activity button.
Indicating Activity Status to the ROLM 9751 Switch: Do the following to indicate your
activity status to the ROLM 9751 switch using CallCoordinator for Windows:
1. Select the line from which you want to indicate your activity status (if it is different from the currently
selected line) by clicking on the corresponding telephone icon.
2. Click on Features on the CallCoordinator for Windows menu bar.
The Features pull-down menu appears.
3. Click on Agent Activity.
The Activity window appears, as shown in Figure 17.
Figure 17. Activity Window—ROLM 9751 Switch
4. Click on the appropriate activity button to indicate your status, as follows:
Available, to indicate that you are ready to receive calls
Unavailable, to indicate that you are not ready to receive calls
When you click on one or the other, CallCoordinator for Windows displays a message box, as for
example:
Available Successful
5. Click on OK to remove the message box.
The checkmark moves to the selected button (for example, Available) to indicate your current
activity status.
Note: You can leave open the Activity window the entire time you are handling calls. This enables you
to quickly and easily change your status, as needed, by clicking on the appropriate activity button.
34 CallPath CallCoordinator for Windows: User’s Guide