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Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Trademarks and Service Marks .................................... ix
About This Book ........................................... xi
Who Should Use This Book ...................................... xi
How to Use This Book ......................................... xii
How This Book is Organized .................................... xii
Highlighting Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
What’s New in This Book ........................................ xiii
Where to Find More Information .................................... xiv
Chapter 1. Introducing CallCoordinator for Windows ........................ 1
What Is CallCoordinator for Windows? .................................. 1
CallCoordinator for Windows Features ................................ 1
Customized CallCoordinator for Windows Features ......................... 2
How CallCoordinator for Windows Works ................................ 5
Chapter 2. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Start CallCoordinator for Windows ................................ 7
CallCoordinator for Windows Main Window ............................... 9
Pushbuttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Comment Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making Selections in CallCoordinator for Windows .......................... 11
Making Selections Using Your Mouse ............................... 11
Making Selections Using Your Keyboard .............................. 12
Managing Windows in CallCoordinator for Windows .......................... 14
Moving the CallCoordinator for Windows Main Window ...................... 14
Closing a Window in CallCoordinator for Windows ......................... 14
Displaying System Messages ..................................... 16
Selecting the CallCoordinator for Windows Screen Mode ....................... 17
Displaying the CallCoordinator for Windows Main Window on Inbound Calls ............. 20
Setting the Colors for the Telephone Icons .............................. 21
Getting Help Information ........................................ 23
Getting Help from CallCoordinator for Windows .......................... 23
Getting Help from Your System Administrator ........................... 23
Exiting CallCoordinator for Windows .................................. 24
Using CallCoordinator for Windows to Exit ............................. 24
Using Windows to Exit ....................................... 24
Chapter 3. Using the Telephone Features ............................. 25
How to Select a Line .......................................... 26
How to Access the Telephone Features ................................ 27
Using the Pushbuttons ....................................... 28
Copyright IBM Corp. 1994 iii