Filter
Top Products
switches
(continued)
AT&T DEFINITY Generic 3
(continued)
logging on to 30
Login/Logoff window 30
Northern Telecom Meridian 1
Activity window 33
agent activity status, indicating 31
logging on to 31
Login/Logoff window 31
ROLM 9751
Activity window 34
agent activity status, indicating 34
system administrator
HAT file, implementing 6, 39
help, getting 23
intelligent answering, implementing 2
system directory, implementing 3
system directory
description of 3, 37
searching 36
CCWin Dial Pad window, from 36
selecting 37, 50, 57
system messages, displaying 16
T
telephone features 28
accessing
menu bar, using 28, 61
pushbuttons, using 28, 61
overview 1
three-way conference calls, setting up
calls and data, transferring 53
calls only, transferring 53
CCWin Conference window, description of 53
comment, transferring 54
defaults, selecting
data 56
directory 56
host session 57
transfer number 57
directory, refreshing 58
how to 53
Personal Directory entry, updating 39, 58
transferring calls
calls and data 47
calls only 46
CCWin Transfer window, description of 46
comment 47
data only 46
transferring calls
(continued)
defaults, selecting
data 49
directory 50
host session 51
transfer number 46
directory, refreshing 51
how to 46
98 CallPath CallCoordinator for Windows: User’s Guide