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Chapter 3: Using Advanced Features
87
Troubleshooting: Why Can’t I Use My Computer Keyboard to Enter Information in Certain
Fields?
If you can’t use your computer keyboard to enter information in a field on your phone, check to
see if the field has a flashing cursor. Entering information using your computer keyboard will only
work if the field has a flashing cursor.
When you use your mouse and keyboard with your phone, you can do the following:
Use your keyboard to enter information on your phone screen.
Use the number keys above the alphabetic characters to enter numeric information such as phone
numbers. If you enable the Num Lock function on your keyboard, you can also use the numeric
keypad on your keyboard.
Copy information from your computer screen and paste it onto your phone screen, using your
keyboard’s shortcuts to cut, copy, and paste. You can’t copy information from your phone screen
and paste it onto your computer screen.
Copy and paste information between fields on your phone screen by right-clicking the field, and
choosing a clipboard command such as Cut (Ctrl+X), Copy (Ctrl+C), and/or Paste (Ctrl+V).
Use your mouse pointer to highlight information on the phone.
Delete information on your phone by highlighting the information using your cursor and pressing
the Delete or Backspace keys on your keyboard.
Use the Home and End keys on your keyboard to position your cursor at the beginning or the end
of fields on your phone.
Use the Arrow keys to move within text fields.
Hold the Alt + Up Arrow key to increase the volume, and the Alt + Down Arrow key to decrease
the volume.
Use the mouse scroll wheel to navigate through lists and menus.
Note: Placing Calls from Your Computer Keyboard
If you’re using PDC, you can’t place a call using the New Call soft key. To place a call, select
New Call from Home view, enter the phone number, and select . Or, just enter the phone
number and select .