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Chapter 2: Using Basic Features
27
Troubleshooting: Why Doesn’t My Headset Work with My Phone?
Certain USB headsets—such as those that come with a docking station—have two modes:
deskphone and softphone. To work with your phone, your headset must be in softphone mode. If
you can’t operate the phone from your headset, your headset may be in deskphone mode. To
switch modes, press and hold the headset hookswitch until you hear a sound or message on the
headset.
Enabling Headset Memory Mode
This feature is useful for permanent or full-time headset users. You can set up your phone so that all
incoming and outgoing calls use your headset. At any time, you can switch to handset or speakerphone
mode.
To use Headset Memory Mode, you must enable, and then activate, Headset Memory Mode. When
Headset Memory Mode is activated, flashes either green (for analog headsets) or blue (for USB or
Bluetooth headsets).
To enable Headset Memory Mode:
1 Tap Settings from Home view, and tap Basic > Preferences > Headset > Headset Memory.
2 From the Headset Memory Mode screen, tap Enabled.
3 Press .
4 To activate Headset Memory Mode, press twice. The Headset key will flash to indicate that
the phone is in Headset Memory Mode.
Now, whenever you answer a call, the call will connect to your headset automatically.
If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls will no
longer automatically go to your headset, unless you choose this mode. To have calls go to your headset
again, activate Headset Memory Mode by pressing twice.
Using Bluetooth Headsets with Your VVX 600 Phone
If you have a VVX 600 phone and your system administrator enables Bluetooth capability, you can use a
Bluetooth headset with your phone to handle calls. To use your Bluetooth headset with your phone, you
need to turn on the Bluetooth option on your phone, and then pair and connect your Bluetooth device
with your phone.
This section shows you how to turn Bluetooth on, and how to pair and connect your Bluetooth headset.
It also provides general information on how to use your Bluetooth headset with your phone, and how to
disconnect and remove your Bluetooth headset from your phone.