Chapter 2: Using Basic Features
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In Lines view, the following icons and status indicators display for shared lines, depending if the line is
idle, has an active call, or has a held call:
Shared Line Status
Icon and Status Indicator
Status Indicator
Idle
(No indicator)
Active call
Solid green
Held call
Flashing red
Note: Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines.
Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual
notification of the call and have the option to answer the call.