Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide
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During a call, you can alternate between handset, headset, or speakerphone modes by picking up the
handset, or pressing or . For example, if you’re using the handset, you can switch to headset
mode by pressing , or switch to speakerphone mode by pressing .
When you’re in speakerphone mode, glows green. When you’re in headset mode, glows green
if an analog headset is connected, and blue if a USB headset is connected. If both an analog and USB
headset are connected, the USB headset will be used.
Troubleshooting: Why Doesn’t the Speakerphone Work?
If your speakerphone doesn’t work, your system administrator may have disabled it. You must
handle calls using the handset or a headset. If your system administrator disables the
speakerphone on your phone, Handsfree mode disabled appears on the touchscreen after you
press .
User Tip: Setting Up the Phone to Automatically Use Your Headset for All Calls
If you frequently use a headset, you can make the headset the default call path. To set this up, see
Enabling Headset Memory Mode.
Answering Calls
All incoming calls display in an Incoming Call window, as shown next.
To answer the call, do one of the following:
To use the handset, pick up the handset.
To use the speakerphone, press or tap Answer.
To use your headset, press .
If you’re already in handset, speakerphone, or headset mode, tap Answer, and the phone will
automatically use the mode you’re in.