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About This Guide
This guide applies to two phones: the Polycom® VVX® 500 business media phone and the
Polycom® VVX® 600 business media phone. You can use this guide if you have either phone.
This user guide will help you to navigate and use your VVX 500 or VVX 600 phone. It will give you an
overview of your phone, and walk you through tasks so you can successfully use your phone to perform
basic and advanced phone functions.
As you read this guide, the terms the phone and your phone refer to either the VVX 500 or VVX 600
phone. Unless specifically noted in this guide—especially with regard to phone graphics—both phones
operate in the same way and the information in this guide applies to both phones.
Who Should Read this Guide?
This guide contains overview information for people who are just starting to learn about their VVX 500
or VVX 600 phone, or who have experience, but need a quick refresher. It is intended for beginning
users, as well as intermediate and advanced users who want to learn about their phone’s features.
How to Use this Guide
This guide is organized into five chapters. The beginning chapters introduce the phone and explain how
to use the phone’s basic features. Later chapters describe advanced features, and how to customize
your phone to suit your needs. The guide also includes safety and legal information.
Chapter 1: Getting Started This chapter contains general information about your phone that you’ll
find helpful before you start using it. It describes phone hardware and phone views, and how to use
the touchscreen, navigate menus, and enter data.
Chapter 2: Using Basic Features All the basic features that your phone offers—such as how to add
contacts and favorites, or transfer or forward calls—are described in this chapter.
Chapter 3: Using Advanced Features Advanced features that may not be available on the phone, or
that you may not use on a day-to-day basis, are described in this chapter. Advanced features include
recording calls, locking your phone, monitoring buddies, and accessing a Browser.
Chapter 4: Customizing Your Phone You can customize your phone in many ways, including setting
up a screen saver, or changing the backlight, background picture, or time and date format. Read this
chapter to personalize your phone.