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Chapter 3: Using Advanced Features
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You’ll receive pages on the paging groups you’re subscribed to as well as Group 24 (Priority pages) and
Group 25 (Emergency pages). If you enabled Do Not Disturb, you’ll only receive Emergency pages.
Non-emergency pages won’t display or play on your phone.
Receiving Pages When You’re Not in an Active Call
If you receive a page and you’re not in an active call, the page immediately plays, regardless of the
paging priority.
While a page plays, you can:
Hold the page.
End the page. This ends the page at your phone only.
Place a new call.
Receiving Pages During Active Calls
How you handle a page when you’re in an active call depends on the page priority and if you’re allowed
to receive a page when you’re in an active call.
If the page is a Normal page:
If your phone is allowed to receive pages during active calls, the page immediately plays. You’ll
hear both the original call and the page. To hear only the page, hold or end the call.
If your phone isn’t allowed to receive pages during active calls, the page displays as a Pending
page. To listen to the page, tap the page, and tap Accept. Or, hold or end the call.
If the page is a Priority or Emergency page, the page immediately plays. You’ll hear both the original call
and the page. To hear just the page, hold or end the call.
Adjusting the Volume of Pages
You can adjust the volume of pages while they play. During a page, press one of the Volume keys,
, to raise or lower the page volume.
If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for
subsequent non-emergency pages. However, only your system administrator can change the volume of
an Emergency page.
Changing Where Pages are Played
While you send a page, you can pick up the handset, or press or and continue speaking. You can
also press to mute your audio so that the people receiving your page won’t hear anything. This
behavior is similar to a phone call.
When you receive a page, the page is always played through the phone’s speakerphone—you can’t play
it through your handset or headset.