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Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide
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Web Info: Which USB Flash Drives Does My Phone Support?
For a list of supported USB flash drives to record phone audio, see Supported USB Devices
(Technical Bulletin 38084).
Caution: Be Aware of Laws Governing Call Recording
You may be required by federal, state, and/or local laws to notify some or all called parties when
you record calls. You can find specific information about US state requirements at
http://www.rcfp.org/taping/. Telephone call recording regulations in other countries vary widely.
Polycom recommends checking with the local government’s telecommunications authority and
government legal agencies. You can find other information that may be useful at:
http://www.fcc.gov/cgb/consumerfacts/recordcalls.html
http://www.privacyrights.org/fs/fs9-wrtp.htm
Caution: Removing a USB Flash Drive During a Recording
Polycom recommends that you don’t remove the USB flash drive while recording. The file being
recorded will be incomplete and can’t be played back later. There is a small probability that the
USB flash drive itself may be damaged by this action.
To record a call:
1 From Lines, Calls, or Active Call view, tap Record.
2 To start recording, tap Start.
The message Recording in progress scrolls in the status bar. The Recording icon also displays in the
status bar, as shown next.
3 To stop recording, do one of the following:
○ Tap Stop.
or
○ Tap Back, and tap End Call. Or, depending what mode you’re using, press or , or
replace the handset.
When you stop recording, the USB icon, , displays in the status bar, as shown next.