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154 HP Jornada 700 Series Handheld PC
Problem Diagnosis/Remedy
Unable to synchronize
through USB port.
The wrong version of Microsoft
ActiveSync is installed on your
desktop PC. Ensure that you have
installed the version of Microsoft
ActiveSync included with your HP
Jornada 700 Series.
–or–
The USB connection is not enabled
on your HP Jornada. On the Start
menu, tap Settings, tap Control
Panel, then double-tap the
Communication icon. On the PC
Connections tab, tap the Change
button, and then select USB
connection from the drop-down
list.
–or–
The USB connection is not enabled
in ActiveSync on your desktop PC.
In ActiveSync, on the File menu,
click Connection Settings, and
then select the Allow USB
connection with this desktop
computer check box.
The HP viewer seems
to launch slowly.
Contacts, Calendar, and Tasks
databases are very big. Limit the
size of your databases by
synchronizing only selected
contacts, appointments, and tasks.
For more information, see the
Synchronizing data section in
Chapter 3.
This only occurs the first time HP
viewer is launched, or when HP
viewer is launched after a soft
reset.