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Chapter 3 CallPilot mailboxes 23
CallPilot 150 Telephone Administration Guide
Call Screening
Call Screening lets subscribers determine who is calling before they accept a call. Call Screening
is useful if there is no Caller ID available. The system records the caller’s name, calls the
subscriber’s telephone, announces the name of the caller and offers options such as accepting the
call or taking a message.
Call Screening applies to external calls dialed by callers using the extension dialing facilities of the
Automated Attendant or Custom Call Routing (CCR). Call Screening does not apply to internal
calls, or external calls routed using a CCR Transfer node or placed to a mailbox owner’s dedicated
line. If a caller is calling from a line for which the mailbox owner has recorded a Personal Mailbox
Greeting, Call Screening is bypassed and the call transfers without delay.
If Call Screening is enabled, CallPilot calls a mailbox owner’s telephone that is call forwarded.
The default for Call Screening is No, which means that unless subscribers have Calling Line
Identification (CLID) they cannot determine who is calling before they answer the call.
Restricting outdialing
You can apply dialing restrictions to Nortel Networks Business Series Terminals and the
extensions connected to CallPilot 150.
To restrict outdialing
Do one of the following:
• In system programming, assign dialing restrictions to the extension numbers that CallPilot is
connected to. This restricts all outdialing calls including external transfers from CCR trees,
Off-premise Message Notification and Outbound Transfers. Outdialing is done by the
extension that CallPilot is connected to. For more information refer to your system
documentation.
• In system programming, assign dialing restrictions to the extension of the subscriber. For
additional information, refer to your system documentation.
• In system programming, assign dialing restrictions to the lines used for outdialing. For
additional information, refer to your system documentation.