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Glossary 139
CallPilot 150 Telephone Administration Guide
Display
A one-line or two-line display on a business telephone that shows CallPilot commands and
options.
Display buttons
The three buttons that appear below a two line display telephone. When pressed, these
buttons select the specified CallPilot option.
Display options
The choices available to a mailbox owner that appear on a two line display. You select
options that appear on the display from the display or dialpad buttons.
ATA 2
A Nortel product that allows the connection of an analog device, such as a single-line
telephone or a facsimile machine, to a telephone system.
Envelope information
A date and time stamp that appears on all messages left in a mailbox. When a message is
left by another mailbox owner, envelope information includes the message sender’s name.
Extensions
A two to seven-digit number that is used to reach a designated telephone.
Extension length
The number of digits in an extension and an CallPilot mailbox number. The extension
length ranges from two to seven digits.
Feature code
A unique three-digit code that is used to access CallPilot Features and options.
General Delivery Mailbox
One of the two Special Mailboxes that hold messages for individuals who are not assigned
a Subscriber Mailbox.
Greetings
There are three types of CallPilot Greetings: Company Greetings, Personal Mailbox
Greetings and Information Mailbox Greetings. Company Greetings are played by the
Automated Attendant to incoming callers. Personal Mailbox Greetings are played to
callers who want to leave a message in a selected mailbox. Information Mailbox Greetings
are played to describe goods or services available to callers.
Greeting Tables
A table for storing recorded Company Greetings, start times assigned to the greetings, and
the lines that are answered by CallPilot. There are four Greeting Tables.