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142 Glossary
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Option
A CallPilot choice that is given to a subscriber through voice or display prompts.
Outdial method
The Outdial method determines which line, line pool or route the system uses when a
mailbox owner replies to a message left by an external caller, and for Off-premise
Message Notification.
Password
A four- to eight-digit number that is entered on the dialpad. A password is used to open
mailboxes or perform configuration tasks.
Path
A Path is the course an incoming call takes to or through one or more menus on a CCR
Tree to reach a desired destination.
Path number
A number assigned to a Path on each CCR Tree. The number represents the sequence of
digits that callers enter to route themselves along the Path.
Primary Greeting
The main greeting played in a Personal Mailbox to callers who want to leave a message.
Resetting passwords
A System Administrator task that changes a mailbox password from its current setting
back to the CallPilot default setting 0000.
Resetting CallPilot
Returning CallPilot to its original default settings.
Special Mailboxes
The two mailboxes used by the System Administrator and designated Operator. The two
Special Mailboxes are System Administrator and General Delivery.
Sub-menu
A sub-menu is any menu presented to the caller after the Home Menu. Sub-menus can
lead to other sub-menus. A total of nine sub-menus can be added to a CCR Tree.
Subscriber
A subscriber is a mailbox owner. Subscriber mailboxes include Subscriber and Guest
mailboxes.