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Chapter 12 CallPilot configuration tips 129
CallPilot 150 Telephone Administration Guide
Delayed Ring Transfer (DRT)
To use CallPilot as a secondary line answering position, set DRT:
1 Assign the CallPilot extension as the prime extension for the specified lines that are to be DRT
to CallPilot.
2 Set DRT to Yes.
3 Set DRT Delay from one to ten rings.
4 Assign a Greeting Table to each line that is to be DRT to CallPilot.
5 Set the CallPilot Answer option to No for the lines that are DRT to CallPilot.
Disconnect Supervision
With Line Disconnect Supervision, if a caller hangs up after reaching the Automated Attendant,
CallPilot immediately breaks the connection. Disconnect Supervision results in fewer blank
messages in the General Delivery Mailbox and prevents CallPilot ports from being occupied. You
must use Disconnect Supervision if you use Outbound Transfers.
Do Not Disturb (DND)
Stops all tones and ringing to a set. When a call transfers to a set with DND activated, the call
appears as a flashing indicator on an available line. The Automated Attendant transfers the caller
to the mailbox associated with the telephone.
Feature timeout
CallPilot has a timeout of up to two minutes. This feature is independent of the CallPilot 150
system timeout.
Hold
You cannot put a session on hold. If the hold button is pressed during a CallPilot programming
session, CallPilot disconnects, except if Automatic Hold is used to transfer a caller to a mailbox or
an extension. CallPilot ignores Held Line Reminder tones.
Intercom Numbers
Inside callers can access CallPilot by pressing an intercom button and entering the extension.
Access to the CallPilot feature codes and “Message for you” indication requires an intercom button
on the set.
An intercom button is required to notify an extension of an incoming transfer.
Note: If DRT is used for CallPilot Answering, and telephones with a ringing line
appearance forward to CallPilot, a caller immediately transfers to the mailbox of the
CFAC set.