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Glossary 143
CallPilot 150 Telephone Administration Guide
Subscriber mailboxes
• are assigned to subscriber by the System Administrator
• include both Subscriber and Guest Mailboxes
• are maintained by the mailbox owner
• can be listed in the Company Directory under the subscriber’s name
• are protected by a password that can be changed by the subscriber, or reset to 0000
by the System Administrator if the password is forgotten
System Administrator
The person responsible for configuring, updating, and maintaining the CallPilot system.
System Administrator Mailbox
One of the two Special Mailboxes. Used by the System Administrator for sending
Broadcast Messages. This is the System Administrator’s Personal Mailbox.
Target Attendant
The Target Attendant is assigned to answer a telephone when a caller opens a mailbox to
leave a message and presses ‚ to reach the Operator.
Tone dial telephone
A push button telephone that emits DTMF tones.
Transfer node
On a CCR Tree, a Transfer node provides a caller with access to an extension or an
external number. A Transfer node is assigned a one-digit number that appears in a menu.
When this number is pressed, the caller automatically transfers an extension or external
number.
Voice prompts
The prerecorded voice instructions that are played to callers when they access CallPilot
features and options. Voice prompts guide a caller along the call Path of a CCR Tree.