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92 Glossary
Enterprise Edge Voice Messaging Reference Guide P0908524 Issue 01
Designated Operator
An individual in a company who is assigned to answer the Enterprise Edge Voice
Messaging Operator Request option.
Display
A one-line or two-line screen on an Enterprise Edge telephone that shows
Enterprise Edge Voice Messaging commands and options.
Display buttons
The three buttons that appear on an Enterprise Edge two line display display. When
pressed, these buttons select the specified Enterprise Edge Voice Messaging option.
Display options
The choices available to a user that appear on an Enterprise Edge two line display
display. Options appearing on the display can be selected using the display or
dialpad buttons
Enterprise Edge ATA 2
An Enterprise Edge product that allows you to connect an analog device, such as a
single-line telephone or a facsimile machine, to an Enterprise Edge Voice
Messaging system.
Envelope information
A date and time stamp that appears on all messages left in a mailbox. If the message
is left by another mailbox owner, envelope information includes the message
sender’s name.
Extension
A two-digit to seven-digit number used to reach a designated telephone. Also an
Enterprise Edge internal telephone.
Feature code
A unique three-digit code used to access Enterprise Edge Voice Messaging features
and options.
General Delivery mailbox
One of the two Special mailboxes used to collect messages for individuals in a
company who have not been assigned a Personal mailbox.
Greetings
There are three types of Enterprise Edge Voice Messaging greetings: Company
greetings, Personal mailbox greetings and Information greetings. Company
greetings play by the Automated Attendant to incoming callers. Personal mailbox
greetings play to callers who want to leave a message in the selected mailbox.
Information mailbox greetings play to describe goods or services available to
callers.