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P0908524 Issue 01 Enterprise Edge Voice Messaging Reference Guide
Sending messages
Introduction
This chapter describes sending messages and explains the following topics:
• Types of messages
• About recording and sending a message
• Using the Company Directory
• Message delivery options
• Recording and sending a message using the Open Mailbox feature
• Recording and sending a message using the Leave Message feature
• Replying to messages
• Sending a message to more than one recipient
Types of messages
There are two types of messages, Broadcast messages and Personal messages.
Broadcast messages
There might be times when you open your Personal mailbox and a message plays
immediately. This is a Broadcast message left by your System Administrator. This
type of message can be sent only by your System Administrator. Make sure you
listen to the entire message. After it plays, the message is automatically erased from
your mailbox.
Personal messages
Sending personal messages to a mailbox
To send a message, refer to About recording and sending a message on page 42. To
send a message when you do not know the person’s mailbox number, use the
Company Directory. Refer to Using the Company Directory on page 42.
Personal messages addressed to a Group List
You can send a message to a group of people by addressing a message to a Group
List. For more information, refer to Sending a message using a Group List on page
49.
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