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P0908524 Issue 01 Enterprise Edge Voice Messaging Reference Guide
Using Enterprise Edge Voice Messaging
Introduction
Enterprise Edge Voice Messaging works with the Enterprise Edge system to
provide an automated receptionist service. Enterprise Edge Voice Messaging
answers incoming calls, routes them to extensions and mailboxes in the system, and
provides message taking capability.
This chapter describes:
• Enterprise Edge telephones
• Alternate extensions
• Enterprise Edge ATA 2
• Entering characters on the Enterprise Edge dialpad
• Enterprise Edge Voice Messaging voice prompts
• Automated Attendant
• Types of mailboxes
Enterprise Edge telephones
Enterprise Edge one line display telephones
You can use Enterprise Edge one line display telephones for most Enterprise Edge
Voice Messaging sessions. If you are a using an Enterprise Edge one line display
telephone, the display shows the Enterprise Edge Voice Messaging display
command line. The Enterprise Edge one line display telephone does not show the
display button options.
On an Enterprise Edge one line display telephone, all options are given immediately
by the voice prompts. You make selections using the dialpad only. You do not need
to wait for the voice prompt to complete the option list. You can interrupt the voice
prompt and make your selection immediately.
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