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Enterprise Edge Voice Messaging Reference Guide P0908524 Issue 01
Personalized greeting
28
assigning
32
deleting
33
recording
32
Play order of messages
44
Playing the message Envelope
36
Playing your mailbox messages
36
Prerequisites, for using guide
7
Primary greeting
28, 83
Primary or Alternate greeting
choosing
31
Private Message Delivery option
44
no forwarding with
44
Private messages
cannot copy
50
not forwarded
44
Programming a memory button
to a feature code
24
Prompt language, wrong
86
R
Recording
Alternate greeting
29
Personalized greeting
32
Primary greeting
29
your name in the Company Directory
19
Recording a call
81
Recording messages
42
Recording technique
Personal greetings
27
Replaying messages
37
Reply feature
38
Replying
48
to an external message sender
using the DIAL option
49
to an internal message sender
48
using the CALL option
48
using the MSG option
48
to messages
37, 48
Retrieving deleted messages
38
Rewinding messages
36
Routing messages from General Delivery
mailbox
14
S
Saving messages 37
Sending messages
42
to a Group List
41
to multiple recipients
42
Setting up
Off-premise Message Notification
to a pager number
70
to a telephone number
66
to an extension number
68
Outbound Transfer
to a telephone number
61
to an extension number
61–62
your mailbox
21, 27, 35, 41, 51, 55, 65,
81, 83, 85
Skipping forward in messages
36
Skipping forward to end of messages
36
Special characters
in destination number
58
Special mailboxes
General Delivery
14
System Administrator
14
Stopping unwanted Off-premise Message
Notification
80
T
Target Attendant, assigning 20
Timed Message Delivery option
44
Timeout
86
Transfer
57
Transferring
to Operator
57
to the Automated Attendant
57
Transferring calls
to CCR
57
to Enterprise Edge Voice Messaging
55
to General Delivery mailbox
35
to Operator
35
to receptionist
35
Troubleshooting
85
Types
27
Types of greeting
27
U
Urgent Message Delivery option 44
Urgent messages
Play order of messages
44
User mailboxes
13
V
Voice prompts 11, 44, 51
interrupting
9, 10, 12
on an Enterprise Edge one-line display
telephone
12
Volume control
37