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4 Contents
Enterprise Edge Voice Messaging Reference Guide P0908524 Issue 01
Chapter 5 Greetings 27
Introduction 27
Types of mailbox greetings 27
Personal mailbox greetings 27
Information mailbox greetings 29
Recording the Primary or the Alternate mailbox greeting 29
Choosing the Primary or the Alternate mailbox greeting 31
Recording a Personalized mailbox greeting 32
Deleting a Personalized mailbox greeting 33
Recording an Information mailbox greeting 34
Chapter 6 Accessing your messages 35
Introduction 35
Receiving calls 35
Enterprise Edge Voice Messaging Never Full mailbox feature 35
Listening to your mailbox messages 36
About erased messages 38
Call Screening 39
Chapter 7 Sending messages 41
Introduction 41
Types of messages 41
Broadcast messages 41
Personal messages 41
About recording and sending a message 42
Using the Company Directory 42
Message delivery options 44
Assigning message delivery options using the Open Mailbox feature
45
Assigning message delivery options using the Leave Message feature
46
Recording and sending a message using the Open Mailbox feature 46
Recording and sending a message using the Leave Message feature 47
Replying to messages 48
Replying to an internal message sender 48
Replying to an external message sender 49
Sending a message to more than one recipient 49
Sending a message using a Group List 49
Copying a message to other recipients 50
Forwarding a copy of a message to one or more recipients 50