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56 Transferring calls
Enterprise Edge Voice Messaging Reference Guide P0908524 Issue 01
To transfer a call to a mailbox from your Enterprise Edge telephone:
1. Press ƒ
·°fl
. Do not press ˙ because the call is put on
hold automatically.
2. Enter the mailbox number or use the Company Directory by pressing
DIR
.
Note: Press
OK
or
£
to accept a name when using the Company Directory.
Do not use the Internal Autodial feature.
3. Wait until the display shows
Call transferred
before attempting any other
Enterprise Edge Voice Messaging functions. The call is automatically
transferred and the Enterprise Edge Voice Messaging session ends.
Transferring a mailbox owner’s call to Enterprise Edge Voice Messaging
You can transfer a mailbox owner’s call to their Enterprise Edge Voice Messaging
mailbox so that they can change their greetings or retrieve their messages.
Note: ƒ
·°fl
is not available on the Enterprise Edge Companion
Wireless telephone.
To transfer a mailbox owner’s call to their Enterprise Edge Voice Messaging
mailbox from your Enterprise Edge telephone:
1. Press ƒ
·°fl
. Do not press ˙.
2. Enter the mailbox owner’s mailbox number.
3. Wait until the display shows
Call transferred
before attempting any other
Enterprise Edge Voice Messaging functions. The call is automatically
transfers and the Enterprise Edge Voice Messaging session ends.
Note: Do not use ƒ
‡‚
to transfer a mailbox owner’s call. This
feature transfers the call to their telephone and the call comes back to
you.
After a mailbox owner’s call transfers to their mailbox, the mailbox owner must:
1. Press
••
while their Personal greeting plays.
2. Enter their mailbox number and password and press
£
.
3. Follow the voice prompts.